Terms of Use and Privacy Policy

BEFORE USING THIS SITE, PLEASE CAREFULLY READ THE FOLLOWING TERMS OF USE AND PRIVACY POLICY. By using this site, you are deemed to have agreed to these terms and conditions of use and privacy policy. We reserve the right to modify them at any time. You should check these terms and conditions periodically for changes. By using this site after we post any changes to these terms and conditions, you agree to accept those changes, whether or not you have reviewed them. If at any time you choose not to accept these terms and conditions of use, please do not use this site.

Terms of Use

These terms were last updated on and are effective as of 05/06/2024.

Contact Us

If you have any questions about this document, please contact us at (818) 626-9400.


This contract covers the terms and conditions that apply to your use of all the sites and services owned or operated by the Open Arms Pregnancy Clinic and affiliated organizations and any other site that we have owned or operated, do own and operate, or may own or operate in the future (collectively, the "sites"). By using this website, you are agreeing to these terms.


Governing Law

The terms of use and privacy policy set forth in the sites is governed and interpreted under the laws of the United States of America and the State of California, without giving effect to its conflicts of law’s provisions. If any portion is deemed unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. At our sole discretion, we can replace or amend such provisions with another provision. This sets forth the entire understanding and agreement between us concerning the sites and any materials, communications, transmissions, or posting to the sites. 


Changes to the Terms

We reserve the right to revise the policy at any time by updating this posting. You agree to be bound by any such revisions should periodically read and review the same.

If we change our policies, we will post those changes to this statement, the home page, and/or other places we deem appropriate, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


Privacy Policy

We are committed to protecting the privacy and security of our site users. This Privacy Policy explains how we protect your personal information and the choices available to you regarding its use.


We do not sell or lease your personal information. We do not share personally identifying information submitted through our forms, such as your name, phone number, email address, or health-related information, with third-party advertising or analytics providers for their own marketing purposes.


Our website may use cookies and similar technologies to collect limited technical and website activity information for analytics, advertising measurement, and conversion tracking. This information helps us understand how visitors find and use our website and allows us to measure the effectiveness of our marketing efforts. Additional information about these technologies and your privacy choices is provided below.


Disclaimers

The services, products, and materials on this site are provided "as is" and without express or implied warranties. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Neither we nor our respective licensors or suppliers warrant that any functions contained in the sites will be uninterrupted or error-free, that defects will be corrected, or that the sites or the server that makes them available are free of viruses or other harmful components. Neither we nor our respective licensors or suppliers warrant or make any representations regarding the use or the results of the use of the services, products, or materials on this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not we or respective licensors or suppliers) assume the entire cost of all necessary servicing, repair, or correction to your system. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. 


Limitation of Liability

Under no circumstances, including but not limited to negligence, will we or any of our licensors or suppliers be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on the sites or any products or services provided pursuant to the sites, even if advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall the total liability to you by us or any of our licensors or suppliers for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you to us, if any, for accessing the sites.


Warranties

The reference materials and site information are intended only for your personal information. We make no representations or warranties about the site’s content, information, or other material accessed through the sites. Information Obtained Through the Sites Does Not Constitute Medical, Legal, or Other Professional Advice.


Indemnification

You agree to defend, indemnify, and hold our organization and all our affiliates, employees, directors, officers, agents, material or communication providers, and internet service providers harmless from any losses, liabilities, claims, expenses, and damage awards, including, but not limited to attorneys’ fees, that arise from any claim, action, or demand, by your use of or in connection with the submission, transmission, posting, broadcast, or other communication with or to the sites.


The information on these sites or transmitted electronically in response to your message is not intended nor implied to constitute medical advice, diagnosis, or treatment. Always visit or speak to a qualified health service provider in person before starting any new treatment or with any questions regarding a medical condition. These sites do not directly or indirectly practice medicine or dispense medical advice as part of this service. In addition, nothing contained in these sites is intended to be or constitutes legal advice, and users should always seek the advice of an appropriate attorney or other professional regarding individual questions or concerns of a legal or professional nature. We assume no liability for any diagnosis, treatment, decision made, or action taken in reliance upon information contained in these sites or any other internet sites linked to it in any way. 


Links

These terms and conditions apply only to our sites and not to the sites of any other companies or organizations, including those to which any of the sites may link. We are not responsible for the availability of any other site to which any of the site’s links. We do not endorse or take responsibility for the contents, advertising, products, or other materials made available through any other site. We are not responsible for the content of any sites which may be linked to our sites. These links are provided for your convenience only, and you can access them at your own risk.


Copyright 

We respect the intellectual property rights of others and require that the people who use the sites do the same. All text, graphics, video, source code, and editorial content on sites are proprietary to our organization. These materials are protected by U.S. copyright and, except those items acknowledged as proprietary to others, may not be used, copied, transmitted, or reproduced in whole or in part without the express written consent of our organization. Our text, graphics, video, source code, and editorial content not explicitly authorized for any reason or purpose is strictly prohibited. Unauthorized use of the text, graphics, video, source code, and editorial content may violate trademark, copyright, civil and criminal statutes, and privacy and publicity laws. Unless we say otherwise, you may access the materials within the sites only for personal use. When you download copyrighted material, you do not obtain any ownership rights in that material. We reserve all rights under United States and international laws.

Privacy Policy


The clinic respects your privacy. We seek to protect your privacy and comply with all applicable laws.


This privacy policy was last updated and is effective as of 05/06/2024.


Contact Us

If you have any questions about this document, please contact us at (818) 626-9400.


To see the HIPAA Notice of Privacy Practices, go to the footer of the website homepage. 


Changes to the Terms

We reserve the right to revise the policy at any time by updating this posting. You agree to be bound by any such revisions and should periodically read and review the same.

If we change our policies, we will post those changes to this statement, the home page, and/or other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


This policy applies to personal information. Once information is de-identified, it is no longer personal and not subject to this policy.


Collection of Information

We may collect personal information that you voluntarily provide when you use our website, including when you schedule or request an appointment, contact us, request information or services, make a donation, communicate with us by email, or otherwise interact with our services.


The information you choose to provide may include your name, address, telephone number, email address, date of birth, information necessary to process a donation, and health-related information you voluntarily provide when requesting an appointment or service. We collect only information that is reasonably related to and necessary for providing our services.


Information You Provide

Personal information such as your name, phone number, email address, or health-related information is collected when you voluntarily provide it to us. We do not sell or lease this information or provide it to third-party advertising or analytics providers for their own marketing purposes.


We may use service providers that process information on our behalf when necessary to operate our website, communicate with you, process requests, schedule appointments, or provide other services. These providers are permitted to use information only as appropriate to perform services on our behalf and subject to applicable privacy requirements.


We may also disclose information when we reasonably believe disclosure is required by law, legal process, court order, or to protect the rights, safety, or security of our organization or others.


We may use or disclose aggregated or de-identified information that does not reasonably identify an individual.


Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies and similar technologies. Depending on your browser, device, privacy settings, and choices, this information may include your IP address, browser type, operating system, device information, pages viewed, referring source, approximate location, and interactions with our website.


We and our service providers may use this limited technical information to operate and secure the website, understand how visitors find and use the website, analyze website performance, troubleshoot technical issues, and measure the effectiveness of our marketing and advertising efforts, including conversion tracking.

We do not intentionally send the name, phone number, email address, or health-related information that you provide through our appointment or contact forms to third-party advertising or analytics providers for advertising or marketing purposes.


Non-essential cookies and tracking technologies are subject to the privacy choices available through our website. Where applicable, you may accept, reject, or manage non-essential tracking through our website's privacy or cookie settings.


Use of Information

The clinic may use, hold, and disclose information to customize your use of our website, to contact you, to utilize it for market research/analytics, to allow access to our website and social media platforms, to provide you with services, and to communicate with you about your appointment. In addition, we may aggregate data of our website visitors with other data from trusted resources.


Information Storage

Information is safely stored for the period we need to serve you properly. It will be deleted or de-identified after that time.


To Whom We Disclose Your Information

We are committed to protecting your personal information. We do not sell or lease your personal information. We do not disclose personally identifying information, such as your name, phone number, email address, or health-related information, to third parties except when required by applicable law or legal process.


We may disclose personal information when required to comply with a law, court order, subpoena, or other legal obligation, or when necessary to protect the rights, safety, or security of our organization or others as permitted by law.


We may use or disclose aggregated or de-identified information that does not reasonably identify you for purposes such as reporting, research, website analytics, and measuring the effectiveness of our outreach and marketing efforts.



Limited technical website information may also be processed by service providers that support website functionality, security, analytics, and conversion measurement, as described in the Collection of Information section of this Privacy Policy. This technical information is separate from the personal information you voluntarily provide through appointment and contact forms.


Parental Permission

Some of the information available on the sites concerns the topic of sex and may not be appropriate for children. Further, the sites are not directed to children under the age of 13 and we will not knowingly collect personally identifiable information from children under 13. We strongly recommend that parents participate in their children's exploration of the internet and any online services and use their browser's parental controls to limit the areas of the internet to which their children have access.


Security (The center needs to ensure that information is SSL encrypted or customize this accordingly.)

These sites take commercially acceptable precautions to protect users’ information from theft, loss, or modification. When users submit sensitive information via the sites, we make great effort to ensure their information is protected online and offline (although no form of electronic transmission is 100% secure).


When any registration/donor/appointment/chat form asks users to enter sensitive information (such as credit card numbers), that information is SSL encrypted. While we use SSL encryption to protect sensitive information online, we also aggressively protect user information offline. Only ministry employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative are granted access to personally identifiable information. Finally, the servers that store personally identifiable information are in a secure environment. If there is a data breach, we commit to compliance with applicable law.


Your Choices

The site may use cookies (data stored in the web browser for use on the website later). If you do not want the sites to collect information using cookies, you can set your web browser to reject cookies from the sites. If you wish to review or correct the contact information, we have on file for you or inform us how you wish your contact information to be used, please contact our staff using the contact information in this policy. When you contact us or otherwise submit content via the sites, if you desire to remain anonymous, you should not tell us your name. To protect your privacy, do not provide any information you think may identify you or others.


If you sign up for our email list, you will have the ability to opt out of the list. If any of the information we have is incorrect, please contact us using the contact details in this policy.

If there has been a possible breach, please contact us with the details and we will comply with applicable investigation and responses. You have the right to file a complaint with us and the proper regulatory agencies.